Ring Resizing

Thank you for purchasing one (or more!) of my rings!  Before sending out each order I check the size a minimum of 3 times, and on 2 different sizing mandrels, so that I can be certain that the sizing is accurate as ordered. 

In the event that it does not fit, please know that:

  • Non-personalized/non-custom rings can be exchanged for a different size.
  • Personalized or custom made rings can be resized up to one size smaller or larger in most cases.

If the ring does not fit as you had expected I would urge you to visit a local jewelry store to have your finger sized, so that we can confirm the size of the ring(s) that you received and be certain of what size will be the best fit for you.  If stopping by a local jewelry store is not possible, I do sell re-usable ring sizers in my shop, and they can be used as well:  Reusable Ring Sizer

Once you have determined what size is needed, please send the ring(s) back to me along with the following information.

ring resizing mandrel and saw frame

Resizing Personalized or Custom Made Rings:

There is a resizing fee to cover the cost of materials, time, and return shipping.  Please reference this chart, which is accurate for the stamped name rings and posey rings in my shop.

1 ring
$12
2 rings
$20
3 rings
$28
4 rings
$35

 

Please ship the ring(s) in a small box for protection during transit.  DO NOT SEND THEM LOOSE IN AN ENVELOPE.  Placing them inside the small box I used when sending them to you, and placing that inside of a bubble mailer is perfect.  I would encourage you to include tracking and/or insurance on the package.  The return shipping address is:

Kathryn Riechert

PO Box 61062

Savannah, GA 31420

Include a slip of paper with the following:

  1. Your name
  2. Your email address
  3. Your shipping address:
  4. A description of the ring(s), please include any personalization details that are on them:
  5. The size that you need them to be:

Once I have completed the resizing I will send you an invoice for payment and ship the rings back to you.

 

For exchanges:

Exchanges are only possible if the ring is not personalized or custom made.  I will need to be contacted within 2 weeks from your receipt of the order, and the ring(s) will need to be returned to me in new condition within 2 weeks from when we spoke.

Please ship the ring(s) in a small box for protection during transit.  DO NOT SEND THEM LOOSE IN AN ENVELOPE.  Placing them inside the small box I used when sending them to you, and placing that inside of a bubble mailer is perfect.  I would encourage you to include tracking and/or insurance on the package.  The return shipping address is:

Kathryn Riechert

PO Box 61062

Savannah, GA 31420

Include a slip of paper with the following:

  1. Your name
  2. Your email address
  3. Your shipping address:
  4. A description of the ring(s):
  5. The size that you need:

Once I have received the package in the mail I will be able to process your exchange and send the new rings to you.